Privacy & Cookie Policy

Last updated: 1 November 2025

Granular Development ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Policy explains how we collect, use, disclose and protect personal data in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Controller: Granular Development
Website: / (or visit our homepage)
Contact: Contact page or email: admin@granulardevelopment.com

2. Personal data we collect

• Contact information you provide (name, email, message) when you use our contact form.
• Technical information collected automatically (IP address, browser type, device, pages visited, timestamps) via cookies and server logs.
• Any other personal data you choose to send us (for example, when enquiring about a project).

3. How we use your personal data

We use personal data for the following purposes:

• To respond to enquiries and provide services you request.
• To maintain and improve our website and to understand how visitors use it.
• To comply with legal or regulatory obligations.
• For fraud prevention and security.

4. Lawful bases for processing

We rely on the following lawful bases under the UK GDPR:

• Contract: where processing is necessary to perform a contract with you.
• Legitimate interests: for administration, security, improving our services and communicating with users (we balance our interests against your rights).
• Consent: where you have given clear consent (for example some cookie categories where we ask for consent).
• Legal obligation: where we must process data to comply with a legal obligation.

5. Data sharing and third parties

We may share personal data with:

• Service providers who help deliver our website and services (hosting, email providers, analytics).
• Professional advisers or authorities where required by law.

We require third parties to protect your personal data and process it only on our instructions.

6. International transfers

Where personal data is transferred outside the UK or EEA we will ensure appropriate safeguards are in place (for example, standard contractual clauses or transfers to countries with an adequacy decision).

7. Data retention

We retain personal data only as long as necessary for the purposes set out in this Policy, or to meet legal, regulatory or accounting requirements. For most contact enquiries we will retain records for up to 2 years unless a longer retention is required or permitted by law.

8. Your rights

Under the UK GDPR you have the right to:

• Request access to personal data we hold about you.
• Request correction of inaccurate information.
• Request erasure in certain circumstances.
• Object to or restrict processing.
• Request portability of certain data you have provided to us.
• Withdraw consent where we rely on consent to process your data.

To exercise any of these rights, please contact us at admin@granulardevelopment.com. If you are unhappy with our response you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

---

9. Cookies and similar technologies

We use cookies and similar technologies to provide, improve and secure our website. Cookies are small text files placed on your device when you visit a website.

Types of cookies we use

• Strictly necessary: Required for the website to function (e.g. session cookies). These do not require consent.
• Performance & analytics: Help us understand how visitors use the site (we use anonymised analytics). These may require consent.
• Functional: Remember preferences and provide enhanced features.
• Advertising / targeting: Used to deliver relevant ads. These require consent.

Managing cookies

You can manage or block cookies using your browser settings. You can also withdraw consent for non-essential cookies at any time by adjusting your cookie preferences (if presented on the site). For guidance on how to do this, see:

• aboutcookies.org (general guide)
• Browser settings — Chrome, Firefox, Edge and Safari all allow you to control and delete cookies.

10. Security

We take appropriate technical and organisational measures to protect personal data from loss, unauthorised access, disclosure or modification. However, no internet transmission is completely secure—if you have concerns please contact us.

11. Changes to this policy

We may update this Policy from time to time. The date at the top indicates when it was last updated. Significant changes will be notified on the website.

12. Contact

If you have any questions about this policy or our data practices, please contact us at: admin@granulardevelopment.com or use our Contact page.